Shipping Policy

At Riley-Newyork, we are committed to providing an exceptional shopping experience for our

customers, including clear and straightforward shipping policies. We offer free shipping on all orders

within United States.

Shipping Locations

This shipping policy applies to orders shipped within United States.

Delivery Times

Below are the estimated delivery times for all packages:

Order cutoff time: 5 PM (ET). Orders placed after this time will be processed the next

business day, which may add an extra day to the delivery estimate.

Order handling time: 1-2 business days, Monday to Friday. Once your

order is processed, it will be shipped by one of our trusted carriers.

Transit time: 6-8 business days, Monday to Friday.

Estimated delivery time: 7-10 business days.

Carrier Services

We partner with the following reliable carriers for deliveries within United States: USPS, UPS, FedEx.

Shipping Costs

Free Shipping: All orders within United States qualify for free shipping, with no minimum

order requirement.

Paid Shipping (if applicable): For destinations outside our free shipping zones, shipping costs will be

calculated and displayed at checkout.

Delivery Issues

If you experience any issues with your delivery, such as delays or lost packages, please contact our

customer service team immediately. We are here to assist you and ensure your order arrives safely and

on time.

Tracking Your Order

Once your order has been shipped, you will receive an email notification containing a tracking number.

You can monitor your package's journey on our [Order Tracking Page URL].

Questions?
Visit our FAQs page at FAQ Page or contact our customer service team.

Contact Information

Store Name: Riley-Newyork

Address: 30 N Gould St, STE R, Sheridan, WY 82801, USA

Customer Service Hours: Monday-Friday, 9:00 AM - 5:00 PM (ET)

Response Time: We aim to reply within 1-2 business days.