About us

Riley-Newyork is a United States-based online fashion shop. We offer a fine selection of clothes designed for everyday style, comfort, and versatility.

Our goal is to make online shopping simple and reliable for customers by providing clear product information, transparent shipping and return details, and helpful customer support.

What We Offer

At Riley-Newyork, we carefully choose clothing that combines style, comfort, and flexibility. Our collection is made for everyday use, work, travel, casual occasions, and seasonal outfits.

We aim to offer practical and stylish options for customers looking for modern clothing that is easy to wear and easy to combine.

Online-Only Store

Riley-Newyork operates as an online-only store. We do not have a walk-in retail location. All orders can be placed directly through our website.

Shipping Within the United States

We currently ship only within the United States. Our Shipping Policy explains delivery times, processing times, tracking information, and shipping costs before and after your purchase.

You can view our full shipping details here: Shipping Policy.

Returns and Customer Support

We want customers to shop with confidence. If you need help with an order, return, exchange, defective item, damaged package, or refund request, our customer support team is ready to assist you.

You can view our full return details here: Refund & Return Policy.

Our Commitment

We are committed to providing clear communication, accurate product information, simple policies, and helpful customer service. If you have any questions before or after placing your order, you can contact us using the details below.

Contact Information

Customer Service Hours: Monday to Friday, 9:00 AM – 5:00 PM ET
Response Time: We aim to respond within 1–2 business days.